Reporting is down

Incident Report for Nativo

Resolved

Data provider has applied a fix to resolve the issue.

Posted Jun 30, 2021 - 13:07 PDT

Update

Reports are working but still may be slower than normal.

We will update the status as soon as the issue is resolved or provide an update within 60 minutes.

Posted Jun 30, 2021 - 13:03 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 30, 2021 - 12:39 PDT

Identified

We are continuing to work on a fix for this issue.

Posted Jun 30, 2021 - 12:35 PDT

Monitoring

Reporting is working now but may be slower than normal.

We will update the status as soon as the issue is resolved or provide an update within 30 minutes.

Posted Jun 30, 2021 - 12:31 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 30, 2021 - 12:30 PDT

Identified

Issue has been identified and data provider is working to resolve. No ETA at this time.

Posted Jun 30, 2021 - 12:11 PDT

Update

We are continuing to investigate this issue.

Posted Jun 30, 2021 - 11:51 PDT

Investigating

All reporting functionality (including reporting API) is currently not working.

Posted Jun 30, 2021 - 11:45 PDT

This incident affected: Nativo IQ (Web Application, Custom Reports) and Nativo Ad Platform (Reporting Data and API).