Exchange and AdServer Impaired

Incident Report for Nativo

Resolved

We have verified that that the issue has currently been resolved.

Between 6:10 and 7:40am pacific, performance of the East AdServer and Exchange systems was impaired causing timeouts and delayed responses to incoming requests. We are working to identify the root cause of the issue.

Posted Nov 11, 2022 - 08:39 PST

Monitoring

A fix has been implemented and we are monitoring performance.

Posted Nov 11, 2022 - 08:38 PST

Identified

We have identified the issue and are working to resolve as soon as possible

Posted Nov 11, 2022 - 06:45 PST

Investigating

We are seeing delayed responses to AdServer and Exchange requests in the East region

Posted Nov 11, 2022 - 06:10 PST

This incident affected: Nativo Ad Platform (Ad Serving System, SSP/Exchange).