Backfilling of reporting data, for hours that were partial or missing from earlier today due to the vendor outage, is done.
Posted Aug 10, 2021 - 13:28 PDT
Update
Our data vendor has confirmed that they applied a fix to resolve the issues on their end. We are continuing to work on backfilling missing Reporting data.
Posted Aug 10, 2021 - 08:23 PDT
Update
We are seeing signs that Reporting data is being processed successfully. Recent data should be available. We are working to backfill previous hours.
Posted Aug 10, 2021 - 08:16 PDT
Update
We are continuing to investigate this issue.
Posted Aug 10, 2021 - 06:01 PDT
Investigating
We are currently experiencing delays in the Reporting system due to issues with a data vendor. Reporting data is behind several hours and requests may fail.
Posted Aug 10, 2021 - 05:59 PDT
This incident affected: Nativo IQ (Custom Reports) and Nativo Ad Platform (Reporting Data and API).