Reporting data is down

Incident Report for Nativo

Resolved

Reporting system is back to normal. Missing data has been backfilled.

Posted Oct 07, 2021 - 19:30 PDT

Monitoring

Our data warehouse vendor has applied a fix and we are monitoring the situation. Recent reporting data is available and we are working to backfill missing data.

Posted Oct 07, 2021 - 17:15 PDT

Identified

We have identified the issue is caused by our data warehouse vendor. They are working to resolve the issue.

Posted Oct 07, 2021 - 14:30 PDT

Investigating

We are currently investigating an issue that is impacting the ability to view reporting data.

Posted Oct 07, 2021 - 14:15 PDT

This incident affected: Nativo Ad Platform (Reporting Data and API).